Last updated: 07 October 2026
NOX INFOTECH ("we", "us", "our") operates PRONOX, a bulk WhatsApp, Email, and SMS marketing platform. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Service.
We collect information you provide directly, such as your name, email, phone number, company details, and billing information when you create an account or make a purchase. We also collect the customer contact lists (names, phone numbers, email addresses) that you upload to send campaigns, and technical data such as IP address, device information, and usage logs.
We use collected information to provide and maintain the Service, process your campaigns and payments, communicate with you about your account, improve platform performance, and comply with legal obligations. Customer contact lists you upload are used solely to deliver the messages you create and are not sold or shared with third parties for their own marketing purposes.
We share data with third-party service providers strictly as necessary to operate the platform — for example, WhatsApp Business API providers, email/SMS delivery gateways, and payment processors. These providers are bound to use your data only for the purpose of delivering the requested service. We do not sell your personal data.
We implement reasonable technical and organizational measures — including encrypted storage of sensitive fields, access controls, and secure hosting — to protect your data against unauthorized access, alteration, or loss. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain your account and campaign data for as long as your account is active, or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data, subject to statutory record-keeping requirements.
You may access, correct, or request deletion of your personal data by contacting us at the details below. You are responsible for ensuring that the customer contact lists you upload were collected with appropriate consent, and for honoring opt-out/unsubscribe requests from your own recipients.
We use cookies and similar technologies to keep you logged in, remember preferences, and understand how the Service is used. You can control cookies through your browser settings.
The Service is not directed at individuals under 18. We do not knowingly collect personal data from children.
We may update this Privacy Policy periodically. Material changes will be communicated via the Service or by email. Continued use after changes take effect constitutes acceptance.
NOX INFOTECH
SP 11/1128-11/1182, First Floor, CMS Tower, Kollam, Kerala 690521
Email: support@noxinfotech.com
Phone: +91 8072553219